Krayin CRM: The Ultimate Free & Open-Source Laravel CRM Solution for SMEs and Enterprises

Abdul Aziz Ahwan
15 Feb, 2025

In today’s fast-paced business environment, managing customer relationships effectively is crucial for success. Whether you’re a small business or a large enterprise, having a robust Customer Relationship Management (CRM) system can make all the difference. Enter Krayin CRM, a free and open-source CRM solution built on the powerful Laravel framework. Designed to cater to the needs of SMEs and enterprises, Krayin CRM offers a comprehensive suite of tools to manage the entire customer lifecycle seamlessly.

In this blog post, we’ll dive deep into what makes Krayin CRM stand out, its features, installation process, and why it’s the perfect choice for businesses looking to scale efficiently. Let’s get started!

What is Krayin CRM?

Krayin CRM is a modern, feature-rich CRM framework built on some of the most popular open-source technologies, including Laravel (a PHP framework) and Vue.js (a progressive JavaScript framework). It is designed to help businesses of all sizes manage their customer relationships, streamline operations, and drive growth.

Key Highlights of Krayin CRM:

  • Free and Open-Source: Krayin CRM is completely free to use and is licensed under the OSL-3.0 License.
  • Built for Scalability: Whether you’re a small business or a large enterprise, Krayin CRM is designed to scale with your needs.
  • Modular Architecture: The CRM is built on a modular approach, making it highly customizable and extensible.
  • User-Friendly Interface: With a descriptive and simple admin panel, Krayin CRM is easy to navigate, even for non-technical users.
  • Comprehensive Features: From email parsing to custom attributes, Krayin CRM packs in everything you need to manage your customer lifecycle effectively.

Why Choose Krayin CRM?

1. Free and Open-Source

One of the biggest advantages of Krayin CRM is that it’s completely free and open-source. Unlike many other CRM solutions that come with hefty licensing fees, Krayin CRM allows you to access all its features without any cost. This makes it an ideal choice for startups and SMEs with limited budgets.

2. Built on Laravel and Vue.js

Krayin CRM leverages the power of Laravel and Vue.js, two of the most popular frameworks in the web development world. Laravel provides a robust backend, while Vue.js ensures a smooth and responsive frontend experience. This combination makes Krayin CRM highly performant and developer-friendly.

3. Customizable and Extensible

Thanks to its modular architecture, Krayin CRM is highly customizable. You can easily add or remove features based on your business requirements. Additionally, the CRM supports custom attributes, allowing you to tailor it to your specific needs.

4. Comprehensive Customer Lifecycle Management

Krayin CRM offers a wide range of features to manage the entire customer lifecycle, from lead generation to customer retention. Some of the standout features include:

  • Admin Dashboard: Get a bird’s-eye view of your business operations with the intuitive admin dashboard.
  • Email Parsing: Automatically parse emails using Sendgrid and convert them into actionable tasks.
  • Custom Attributes: Create custom fields to capture unique customer data.
  • WhatsApp CRM Integration: Generate leads and communicate with customers directly via WhatsApp.
  • VoIP CRM Integration: Make and receive calls using the VoIP integration feature.

5. Active Community and Support

Krayin CRM has a thriving community of developers and users who actively contribute to its development. Additionally, the CRM comes with comprehensive documentation and a dedicated forum where you can seek help, share ideas, and discuss features.

Key Features of Krayin CRM

Let’s take a closer look at some of the key features that make Krayin CRM a standout choice for businesses:

1. Admin Dashboard

The admin dashboard provides a centralized view of all your business operations. From sales metrics to customer insights, everything is just a glance away.

2. Custom Attributes

Krayin CRM allows you to create custom attributes, enabling you to capture unique customer data that’s specific to your business.

3. Email Parsing

With email parsing via Sendgrid, you can automatically convert emails into actionable tasks, ensuring that no customer query goes unanswered.

4. WhatsApp CRM Integration

The Krayin CRM WhatsApp Extension allows you to generate leads and communicate with customers directly via WhatsApp. This feature is particularly useful for businesses looking to engage with customers on their preferred platform.

5. VoIP CRM Integration

The Krayin CRM VoIP Extension enables you to make and receive calls over a broadband Internet connection. This feature is ideal for businesses that rely heavily on phone communication.

6. Modular Architecture

Krayin CRM is built on a modular approach, making it highly customizable and extensible. You can easily add or remove modules based on your business needs.

7. Developer-Friendly

For developers, Krayin CRM offers the perfect playground. Built on Laravel and Vue.js, the CRM is highly customizable and comes with extensive documentation to help you get started.

Installation and Configuration

Getting started with Krayin CRM is a breeze. Here’s a step-by-step guide to installing and configuring the CRM:

Requirements

Before you begin, ensure that your server meets the following requirements:

  • Server: Apache 2 or NGINX
  • RAM: 3 GB or higher
  • PHP: 8.1 or higher
  • MySQL: 5.7.23 or higher (or MariaDB 10.2.7 or higher)
  • Node: 8.11.3 LTS or higher
  • Composer: 2.5 or higher

Installation Steps

  1. Install Krayin CRM: Run the following command to install Krayin CRM:

    composer create-project krayin/laravel-crm

  2. Configure .env File: Locate the .env file in the root directory and update the following parameters:

    • APP_URL: Set this to your domain.
    • Mail and Database: Configure these settings based on your server configuration.

  3. Run the Installation Command: Execute the following command to complete the installation:

    php artisan krayin-crm:install

  4. Run Krayin CRM:

    • On Server: Open the specified entry point in your browser.
    • On Local: Run the following commands:
      php artisan route:clear
php artisan serve

  5. Log in as Admin: Access the admin panel by navigating to http(s)://example.com/admin/login and use the following credentials:

    • Email: admin@example.com
    • Password: admin123

Docker Installation

For those who prefer using Docker, Krayin CRM also supports Docker installation. You can find detailed instructions in the official documentation.

Security and Licensing

Security Vulnerabilities

Krayin CRM takes security seriously. If you discover any security vulnerabilities, please report them by emailing sales@krayincrm.com. Avoid disclosing vulnerabilities publicly to ensure the safety of all users.

Licensing

Krayin CRM is licensed under the OSL-3.0 License, which means it’s free to use, modify, and distribute. This makes it an excellent choice for businesses looking for a cost-effective CRM solution.

Conclusion

Krayin CRM is a powerful, free, and open-source CRM solution that’s perfect for SMEs and enterprises alike. With its robust features, modular architecture, and developer-friendly design, it’s no wonder that Krayin CRM is gaining popularity among businesses worldwide.

Whether you’re looking to streamline your customer lifecycle management, integrate WhatsApp or VoIP, or simply need a scalable CRM solution, Krayin CRM has got you covered. So why wait? Give Krayin CRM a try today and take your business to the next level!

For more information, visit the official website or check out the documentation. If you have any questions or need assistance, feel free to join the Krayin CRM Forums.

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